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Privacy Policy

Last updated: September 2026

What information we collect

When you use EditRoast, we may collect:

  • Your email address (when you submit a contact form or free chapter review)
  • Your manuscript file (processed locally in your browser for word count, then stored privately only when you continue to checkout)
  • Payment information (processed entirely by Polar — we do not store payment card data)
  • Basic usage data via analytics tools (see Analytics section below)

How we use your information

We use the information we collect to:

  • Deliver your editorial review and proofreading notes
  • Respond to your contact and support requests
  • Improve the website and service
  • Send transactional emails related to your order

We do not sell your personal information. We do not share your manuscript content with third parties.

Manuscript files

When you select a manuscript, its text is processed locally in your browser to calculate the word count. If you continue to checkout, the original file is uploaded to private cloud storage before payment so it cannot be lost between upload and checkout.

The stored file is accessible only to EditRoast's service systems and editorial team, and is used solely to deliver your order. You may request its deletion at any time.

Payment processing

All payments are processed by Polar, our Merchant of Record. We do not store or have access to your credit card information. Polar's privacy policy governs the handling of your payment data.

Analytics

We use analytics tools to understand how visitors use the site. These tools may collect anonymized data about pages visited, device type, and interactions. We do not use this data to identify individual users.

Cookies

We use minimal cookies necessary for the site to function. Analytics tools may set their own cookies. You can disable cookies in your browser settings, though this may affect some site functionality.

AI-assisted processing

Our editorial reviews are prepared with the assistance of AI language model tools. When you submit a manuscript for review, your text is processed by these tools as part of generating your feedback.

These tools operate as data processors, not as independent third parties. This means:

  • They process your manuscript under our instructions, solely for the purpose of producing your review
  • They are contractually prohibited from using your content for model training or any other independent purpose
  • They do not receive your manuscript as a "third party" in the legal sense — they act on our behalf, like any other cloud service provider we use

We do not use your manuscript to build, fine-tune, or improve any AI model. We do not store your manuscript content beyond what is required to deliver your review.

Your rights

You may request deletion of any personal data we hold about you via our contact form. We will respond within 30 days.

Contact

For privacy-related questions, use our contact form — we respond within 24 hours.

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